Privacy Policy

Privacy Policy

Introduction

Welcome to https://pdr-certification.dentrepair-talk.com (hereafter referred to as “PDR Certification,” “we,” or “our”). We prioritize and respect your privacy by ensuring the highest level of data protection. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, storage, and processing of personal information in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://pdr-certification.dentrepair-talk.com
  2. All associated applications and mobile apps
  3. Online services and products offered by PDR Certification
  4. Interactive features on our platform

Please note that this policy does not cover third-party platforms, applications, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides your interactions when:

  1. You register an account and use our applications or services as an authorized user.
  2. You visit our websites linked to this policy.
  3. You communicate with us via email, phone, or text messages/SMS for any reason.

Personal Data Collection

We collect a range of personal data, which can be categorized as follows:

  1. Account Information: Details associated with your user account, including usernames and passwords (hashed and salted).
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Bank account numbers, investment portfolios, or other financial records (only when necessary for specific services).
  4. Purchase Information: Product/service purchases, order history, and transaction details.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information to enhance user experience and analytics.
  6. Location Data: GPS coordinates or location-based services data when you interact with our location-enabled services.
  7. Feedback: Reviews, ratings, and comments provided by users to improve our products and services.
  8. Social Media Information: User details and content shared via social media platforms when you connect your accounts for seamless login.
  9. Product Information: Data about the products you view, search for, or purchase on our platform.

We collect this data through various means: user input forms, direct interactions with our customer support team, automated tracking technologies (such as cookies and device fingerprinting), and third-party services that provide us with aggregated or de-identified data.

Cookies

We employ cookies to enhance your browsing experience and for analytical purposes:

  1. Strictly Necessary Cookies: These ensure basic functions of our website, such as login sessions and language preferences.
  2. Preference Cookies: Used to remember user settings and preferences, like layout and content customization.
  3. Analytics Cookies: Track user behavior on our site to provide insights for improving our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

PDR Certification retains personal data only for as long as it is necessary for the purposes specified in this policy or required by applicable laws. When we no longer require such data, we securely delete or anonymize it to prevent re-identification.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  • Encryption: We use encryption protocols for data at rest and in transit to protect sensitive information from unauthorized access.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards to process data on our behalf.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If we learn that we have collected such information, we will take steps to promptly delete it.

Your Rights (Data Subject Rights)

Depending on your location and applicable laws, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to rectify inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  • Restriction: The ability to restrict or limit the processing of your personal data in specific situations.
  • Data Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data subject rights.

To exercise these rights or if you have any data-related inquiries, please contact our privacy team via email at [email protected] or through written correspondence sent to the address provided on our website.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective upon posting the updated policy on our website. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Information

For general inquiries, technical support, or data-related requests, please reach out to:

Email: [email protected]

Physical Address (for written correspondence): PDR Certification, [Address], [City, State, Zip Code]